{"id":29817,"date":"2023-10-20T06:25:59","date_gmt":"2023-10-20T11:25:59","guid":{"rendered":"https:\/\/www.contus.com\/blog\/?p=29817"},"modified":"2026-04-10T03:51:30","modified_gmt":"2026-04-10T08:51:30","slug":"best-instant-messaging-solutions","status":"publish","type":"post","link":"https:\/\/www.contus.com\/blog\/best-instant-messaging-solutions\/","title":{"rendered":"10 Best Enterprise Instant Messaging Software in 2026: Tested &amp; Reviewed"},"content":{"rendered":"\n<p>Enterprise Instant Messaging Software helps build messaging capabilities in corporate apps. In this review, <strong>I ranked the 10 best Enterprise IM software<\/strong>, so that you can pick the best one for your business.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"TLDR_Best_instant_messaging_solutions_at_a_glance\"><\/span><strong>TL;DR: Best instant messaging solutions at a glance<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>This article is written <strong>by Mohamedasar<\/strong> and includes a personal review of instant messaging software for enterprise apps, ranked from 1 to 10. Each platform is evaluated based on its <strong>highlights, supported devices, starting price, features,<\/strong> and more to help you choose the best IM solution for your business.<\/p>\n\n\n\n<p><em><strong>Here\u2019s a quick look at Popular Instant Messaging Software for Enterprise:<\/strong><\/em><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>IM Provider<\/strong>s<\/td><td><strong>Focus \/ Primary Use<\/strong><\/td><td><strong>Supported Platforms<\/strong><\/td><td><strong>Starting Price (USD)<\/strong><\/td><td><strong>Notable Features<\/strong><\/td><\/tr><tr><td><strong>1. MirrorFly<\/strong><\/td><td>White-label, self-hosted chat API &amp; SDK for organizations<\/td><td>Android, iOS, Mac, Windows, Linux<\/td><td>Custom Pricing. SaaS pricing starts at $399\/5K users\/month<\/td><td>100% customizable, 1000+ CPaaS features, 500+ AI-powered features<\/td><\/tr><tr><td><strong>2. Rocket.chat<\/strong><\/td><td>Secure, open-source on-premise service<\/td><td>Mobile and Web<\/td><td>$499\/month<\/td><td>High data security, integrates real-time interactions across devices<\/td><\/tr><tr><td><strong>3. Twilio<\/strong><\/td><td>Market-leading corporate messaging API<\/td><td>Mobile and Web<\/td><td>$452\/month<\/td><td>Programmable communication tools, Voice SDK, SIP trunking<\/td><\/tr><tr><td><strong>4. Cometchat<\/strong><\/td><td>Secure on-prem messaging API for enterprises<\/td><td>iOS, Android, and Web<\/td><td>$529\/month<\/td><td>UI Kits, bot chats, analytics, and single &#8220;CometChat App&#8221; connectivity<\/td><\/tr><tr><td><strong>5. Apphitect<\/strong><\/td><td>Self-hosted IM solution for modern enterprise apps<\/td><td>Mobile and Web<\/td><td>One-time license fee (contact for quote)<\/td><td>1000+ call\/chat features, white-label, self-hosting support<\/td><\/tr><tr><td><strong>6. Weavy<\/strong><\/td><td>Quick integration for mobile products<\/td><td>Android, iOS, Web, and Desktop<\/td><td>$400\/month<\/td><td>White-label SDK\/API, ideal for food delivery and rental cab apps<\/td><\/tr><tr><td><strong>7. Zulip<\/strong><\/td><td>Open-source alternative to Slack for remote work<\/td><td>Windows, macOS, Android, iOS, Terminal, Linux<\/td><td>$399\/month<\/td><td>Combines email and chat concepts, scheduled messaging, whiteboards<\/td><\/tr><tr><td><strong>8. Mattermost<\/strong><\/td><td>Trusted on-premise chat for large enterprises<\/td><td>Android, iOS, Web, and Desktop<\/td><td>$399\/mo or $10 per user\/month<\/td><td>Unlimited chat history, secure self-hosting, group messaging<\/td><\/tr><tr><td><strong>9. Wire<\/strong><\/td><td>High-security encrypted messaging<\/td><td>iOS, macOS, Android, Windows<\/td><td>$299\/month<\/td><td>End-to-end (E2E) encryption, self-destructing messages, open-source<\/td><\/tr><tr><td><strong>10. Nextcloud<\/strong><\/td><td>Modern self-hosted collaboration and groupware<\/td><td>iOS, macOS, Android, Windows, Linux, Web<\/td><td>$499\/month<\/td><td>Content collaboration, file sync\/share, encrypted connections<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>Know more about Top Business Instant Messaging Solutions for Enterprises<\/strong>,<\/p>\n\n\n\n<p>Using Slack, Google Meet or Whatsapp for business communication?<\/p>\n\n\n\n<p>Here\u2019s the hard truth: According to <a href=\"https:\/\/www.safeguardcyber.com\/\" rel=\"nofollow noopener\" target=\"_blank\">SafeGuard Cyber&#8217;s 2023 Business Communication Risk Report<\/a>, the primary risk is that 66% of threat indicators are found in transient messages within cloud-based collaboration tools (e.g., Slack, Teams, WhatsApp), with 42% of businesses reporting security incidents due to employees using these apps on BYOD devices.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#8dd2fc24\"><strong style=\"font-weight: bold;\">\ud83d\udca1<\/strong><strong>Know More<\/strong><br><strong><br><\/strong>Businesses can\u2019t keep gambling with shadow IT, like WhatsApp, for business communication. These consumer-grade apps weren\u2019t designed for use in the workplace, and the risks whether it\u2019s a data leak, significant regulatory fines or a cyber-attack are too severe for businesses to continue to turn a blind eye to.<em><br><\/em><a href=\"https:\/\/www.linkedin.com\/in\/abbyguthkelch\/\" rel=\"nofollow noopener\" target=\"_blank\">Abby Guthkelch<\/a>, VP Executive Advisory at Flip.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_Instant_Messaging\"><\/span><strong>What is Instant Messaging?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><strong>Instant messaging (IM)<\/strong> is a <a href=\"https:\/\/www.contus.com\/blog\/best-real-time-chat-solutions-for-business\/\">real-time communication<\/a> that allows users to send or receive written messages, make voice and video calls, share files, media and images over the internet. Users can simply access these platforms on apps on their mobile or computer.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Best_Instant_Messaging_App_Builders_2026_Tested_Ranked\"><\/span><strong>10 Best Instant Messaging App Builders 2026: Tested &amp; Ranked<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The Top 10 <strong>Best Instant Messaging Software<\/strong> are MirrorFly, Rocketchat, Twilio, Cometchat, Apphitect, Weavy, Zulip, Mattermost, Wire, and Nextcloud.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_MirrorFly_The_Best_Overall_Enterprise_Instant_Messaging_Software\"><\/span><strong>1. MirrorFly<\/strong>: <strong><strong>The Best Overall Enterprise Instant Messaging Software<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat-1024x535.webp\" alt=\"MirrorFly - enterprise messaging solutions\" class=\"wp-image-30100\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/mirrorfly-instant-chat.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">MirrorFly On-Prem corporate communication SDK<\/figcaption><\/figure><\/div>\n\n\n<p>MirrorFly Enterprise Instant Messaging Software is a <strong>CPaaS product<\/strong> by Contus Tech. You can use it to build custom chat features into your business apps and websites.<\/p>\n\n\n\n<p>You get a toolkit containing a Chat SDK, library files and documentation. If your company has an app or a website already, you can integrate the SDK and enable instant messaging features within 20 minutes.<\/p>\n\n\n\n<p>If you are running your app on an <strong>on-prem server <\/strong>already, you can deploy the chat features on the same server.<\/p>\n\n\n\n<p><strong>Why is this good for you?<\/strong><\/p>\n\n\n\n<p>MirrorFly EIM\u2019s infrastructure runs on <strong>Kubernetes and Spring Boot<\/strong> services. This means when you are in a conference, and a large audience sends messages to you at the same time,&nbsp; the app will not slow down or crash.<\/p>\n\n\n\n<p>When your team members exchange messages, the <strong>AES protocols <\/strong>encrypt them. Plus, TLS protects the data when in transit. For organizations, this is a critical requirement. No hackers or attackers can peek into your confidential business information which is more likely to happen in third-party apps.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>MirrorFly Features:<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Direct messaging (DM) &amp; Group chat<br><strong>\u27a1\ufe0f<\/strong> Channels<br><strong>\u27a1\ufe0f<\/strong> Threads<br><strong>\u27a1\ufe0f<\/strong> Email chat<br><strong>\u27a1\ufe0f<\/strong> Online presence indicators<br>\u27a1\ufe0fProfanity filters<br>\u27a1\ufe0fAI chatbots<br>\u27a1\ufe0fVoice and video calls<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics<\/strong><\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n  \n    <p><strong>Supported Platforms:<\/strong>  Android | iOS | Mac | Windows | Linux and more.<\/p>\n\n    <p><strong>Use Cases:<\/strong> Use cases: Digital Healthcare, E-learning, Gaming, Financial, E-Commerce, Logistics\/shipping, Information technology, Fitness application, &#038; SaaS business.\n<\/p>\n\n <p><strong>Supported Languages:<\/strong> Flutter, Java, React Native, JavaScript, Kotlin, Swift, React, Angular, Vue.js.\n<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Price Setting Method<\/strong>:<\/h4>\n\n\n\n<p>MirrorFly provides two types of pricing:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>SaaP (self-hosted): <\/strong>Custom pricing (One-time License fee)<\/li>\n\n\n\n<li><strong>SaaS<\/strong>: Starts at $0.08\/month<\/li>\n<\/ol>\n\n\n\n<div class=\"cta-wrapper-three\">\n<div class=\"left-wrap\">\n<img decoding=\"async\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/themes\/Mirrorfly\/assets\/images\/cta-thumbnail-image.webp\" class=\"cta-three-thumbnail\">\n<\/div>\n<div class=\"right-wrap\">\n<summary class=\"heading\">Build Your Own<span class=\"highlight\"> Instant Messaging App Today<\/span> with Enterprise-Grade Features<\/summary>\n<ul class=\"cta-three-wrap\">\n<li> \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.99\" height=\"12.99\" viewBox=\"0 0 12.99 12.99\">\n  <path id=\"arrow-down-circle\" d=\"M.812,6.495A5.683,5.683,0,1,1,6.5,12.178,5.683,5.683,0,0,1,.812,6.495Zm12.178,0A6.495,6.495,0,1,0,6.5,12.99,6.495,6.495,0,0,0,12.99,6.495ZM6.9,9.337a.406.406,0,0,1-.812,0v-4.7L4.347,6.376A.406.406,0,1,1,3.772,5.8L6.208,3.366a.406.406,0,0,1,.575,0L9.218,5.8a.406.406,0,1,1-.575.575L6.9,4.633Z\" transform=\"translate(12.99) rotate(90)\" fill=\"#ffcf18\" fill-rule=\"evenodd\"\/>\n<\/svg>\nComplete Source Code<\/li>\n<li> \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.99\" height=\"12.99\" viewBox=\"0 0 12.99 12.99\">\n  <path id=\"arrow-down-circle\" d=\"M.812,6.495A5.683,5.683,0,1,1,6.5,12.178,5.683,5.683,0,0,1,.812,6.495Zm12.178,0A6.495,6.495,0,1,0,6.5,12.99,6.495,6.495,0,0,0,12.99,6.495ZM6.9,9.337a.406.406,0,0,1-.812,0v-4.7L4.347,6.376A.406.406,0,1,1,3.772,5.8L6.208,3.366a.406.406,0,0,1,.575,0L9.218,5.8a.406.406,0,1,1-.575.575L6.9,4.633Z\" transform=\"translate(12.99) rotate(90)\" fill=\"#ffcf18\" fill-rule=\"evenodd\"\/>\n<\/svg>\nLifetime Data Ownership<\/li>\n<li> \n<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"12.99\" height=\"12.99\" viewBox=\"0 0 12.99 12.99\">\n  <path id=\"arrow-down-circle\" d=\"M.812,6.495A5.683,5.683,0,1,1,6.5,12.178,5.683,5.683,0,0,1,.812,6.495Zm12.178,0A6.495,6.495,0,1,0,6.5,12.99,6.495,6.495,0,0,0,12.99,6.495ZM6.9,9.337a.406.406,0,0,1-.812,0v-4.7L4.347,6.376A.406.406,0,1,1,3.772,5.8L6.208,3.366a.406.406,0,0,1,.575,0L9.218,5.8a.406.406,0,1,1-.575.575L6.9,4.633Z\" transform=\"translate(12.99) rotate(90)\" fill=\"#ffcf18\" fill-rule=\"evenodd\"\/>\n<\/svg>\nDeploy on Own Server<\/li>\n<\/ul>\n<div class=\"cta-btn-container\"><a href=\"https:\/\/www.mirrorfly.com\/request-demo.php\" class=\"cta--wrapper-button\" rel=\"nofollow noopener\" target=\"_blank\">Request Demo<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Rocketchat_The_On-premise_Chat_Service_Built_For_Teams\"><\/span><strong>2. Rocket.chat<\/strong>: <strong>The On-premise Chat Service Built For Teams<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution-1024x535.webp\" alt=\"Rocket.chat - office messaging software\" class=\"wp-image-30101\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/rocket.chat-real-time-solution.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Rocket.chat onprem corporate messaging service<\/figcaption><\/figure><\/div>\n\n\n<p>Rocket. Chat is an open-source chat platform that is secure and adaptable and is made for businesses with high data security requirements. It connects coworkers, organizations, and customers by seamlessly integrating real-time interactions across web, desktop, and mobile devices.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features include<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> File Sharing.<br><strong>\u27a1\ufe0f<\/strong> Notifications.<br><strong>\u27a1\ufe0f<\/strong> Search.<br><strong>\u27a1\ufe0f<\/strong> Mobile Application.<br><strong>\u27a1\ufe0f<\/strong> Web Application.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics<\/strong>:<\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px;\">\n\n    <p><strong>Supported Platforms:<\/strong>Mobile and Web<\/p>\n\n    <p><strong>Use Cases:<\/strong> Defense, Healthcare, Finance, E-commerce, Education.<\/p>\n\n    <p><strong>Supported Languages:<\/strong> JavaScript, C#, PHP, Node.js, Python, Ruby.<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> <strong>Price Setting Method<\/strong>: <\/strong><\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Starts from $499\/month<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Twilio_The_Best_Corporate_Messaging_API_Provider\"><\/span><strong>3. Twilio<\/strong>: <strong>The Best Corporate Messaging API Provider<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api-1024x535.webp\" alt=\"Twilio - group instant messaging\" class=\"wp-image-30103\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/twilio-communication-api.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Twilio Team collaboration software<\/figcaption><\/figure><\/div>\n\n\n<p>Twilio\u2019s market-leading and reliable instant chat platform effectively drives customer engagement and offers web and mobile-based chat solutions with its web service APIs and programmable communication tools.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features:<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Voice SDK<br><strong>\u27a1\ufe0f<\/strong> Media stream<br><strong>\u27a1\ufe0f<\/strong> Interconnect&nbsp;<br><strong>\u27a1\ufe0f<\/strong> <a href=\"https:\/\/www.contus.com\/blog\/best-sip-trunk-providers\/\" data-type=\"URL\" data-id=\"https:\/\/www.contus.com\/blog\/best-sip-trunk-providers\/\">SIP trunking<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics:<\/strong><\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong>Mobile and Web<\/p>\n\n    <p><strong>Use Cases:<\/strong> Healthcare, Finance, E-commerce, Retail, Real-Estate.<\/p>\n\n    <p><strong>Supported Languages:<\/strong> Java, C#, PHP, Node.js, Python, Ruby.<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> <strong>Price Setting Method<\/strong><\/strong>:<\/h4>\n\n\n\n<ol class=\"wp-block-list\">\n<li>&nbsp;Starts from $452\/month<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Cometchat_The_Most_Secure_On-Prem_Messaging_API_Provider\"><\/span><strong>4. Cometchat<\/strong>: <strong>The Most Secure On-Prem Messaging API Provider<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat-1024x535.webp\" alt=\"Comechat - integrate messaging platforms\" class=\"wp-image-30104\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/cometchat-in-app-chat.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">cometchat internal office messaging platform<\/figcaption><\/figure><\/div>\n\n\n<p>Cometchat offers Flexible SDKs, APIs, and <a href=\"https:\/\/www.contus.com\/blog\/chat-ui-implemtation\/\">UI Kits<\/a> that Cometchat is a leading instant messaging platform that offers flexible SDKs, APIs, and UI Kits that power voice, video, and in-app chat? CometChat provides a User-to-user chat on any supported platform, and a single \u201cCometChat App\u201d connects all the users in your app. Comtechat is best for enterprises and business corporations.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features include<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Chat messaging<br><strong>\u27a1\ufe0f<\/strong> Voice and video calls<br><strong>\u27a1\ufe0f<\/strong> UI kit<br><strong>\u27a1\ufe0f<\/strong> Analytics<br><strong>\u27a1\ufe0f<\/strong> Extensions<br><strong>\u27a1\ufe0f<\/strong> Bot chats<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics:<\/strong><\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong>Chat SDK for iOS, Android &amp; Web.<\/p>\n\n    <p><strong>Use Cases:<\/strong>Telemedicine, Social &amp; Dating, Transportation, Telecom, FinTech, Gaming.<\/p>\n\n    <p><strong>Supported Languages:<\/strong> Javascript, React, Kotlin, Swift, Flutter, Objective C, Angular, PHP.<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> <strong>Price Setting Method<\/strong>: <\/strong><\/h4>\n\n\n\n<p>Starts from $529\/month<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Apphitect_The_Self-hosted_IM_Solution_For_Team_Chat_Apps\"><\/span><strong>5. Apphitect<\/strong>: <strong><strong>The Self-hosted IM Solution For Team Chat Apps<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution-1024x535.webp\" alt=\"Apphitect - im software for business\" class=\"wp-image-30105\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/apphitect-chat-solution.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Apphitect onpremises company messenger sdk<\/figcaption><\/figure><\/div>\n\n\n<p>I first heard about Apphitect when I was searching for an on-prem instant messaging solution. Businesses could easily build a team chat app with their low-code solution.<\/p>\n\n\n\n<p>This solution is a package of messaging SDK, API documentation and library files. I took the opinion of over 7+ developers. Most of them chose the solution for its customization and white-labeling options.&nbsp;<\/p>\n\n\n\n<p>When you get this solution, you can refer to their docs, integrate the SDK and enable messaging features into your app. Most of the features are built to be team-friendly.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Private &amp; group messaging<br><strong>\u27a1\ufe0f<\/strong> Topic-based chat<br><strong>\u27a1\ufe0f<\/strong> Typing &amp; delivered status<br><strong>\u27a1\ufe0f<\/strong> Chat history &amp; export<br>\u27a1\ufe0f Push notifications<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics:<\/strong><\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong>Mobile and Web Apps.<\/p>\n\n    <p><strong>Use Cases:<\/strong> Healthcare, Online Marketplace, Telecommunication, Super Apps, Transportation, Ride-sharing and ride-hailing <\/p>\n\n    <p><strong>Supported Languages:<\/strong> Javascript, React, Kotlin, Swift, Flutter, Objective C, Angular.\n<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> <strong>Price Setting Method<\/strong>: <\/strong>:<\/h4>\n\n\n\n<p>Available at a custom price (one-time license fee)<\/p>\n\n\n\n<section class=\"interested2\">\n<div class=\"interested-inn2\">\n<div class=\"flag2\">\n<div style=\"width: 47px; height: 47px; background: #fb7d17; border-radius: 14px;\">&nbsp;<\/div>\n<\/div>\n<div class=\"flex-box\">\n<div class=\"left-part\">Looking For A Customizable Chat Solution For Your Platform?<\/div>\n<div class=\"right-part\"><a class=\"btns\" href=\"https:\/\/www.mirrorfly.com\/request-demo.php?utm_campaign=MirrorFly%20-%20SQL%20Campaign&amp;utm_source=CONTUS&amp;utm_medium=Blog\" target=\"_blank\" rel=\"noopener nofollow\">Request Demo<\/a><\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Weavy_Fully_featured_chat_experience_in_minutes\"><\/span><strong>6. Weavy<\/strong>: <strong>Fully featured chat experience in minutes<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution-1024x535.webp\" alt=\"Weavy - instant messaging chat tool\" class=\"wp-image-30106\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/weavy-chat-solution.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Weavy internal office messaging app<\/figcaption><\/figure><\/div>\n\n\n<p>Weavy is a comprehensive toolset that allows developers to quickly customize and add community, productivity, and collaboration capabilities to online and mobile products using a white-label SDK and API. For its easy integration and seamless support, Weavy will be the best fit for food delivery and rental cab instant messaging.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Files API<br><strong>\u27a1\ufe0f<\/strong> Chat API<br><strong>\u27a1\ufe0f<\/strong> Chat solution<br><strong>\u27a1\ufe0f<\/strong> Cloud storage<br><strong>\u27a1\ufe0f<\/strong> File sharing<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"> <strong>Essential Characteristics<\/strong> <\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong>Android, iOS, Web, and Desktop.<\/p>\n\n    <p><strong>Use Cases:<\/strong> IT Projects, Engineering, Transportation.<\/p>\n\n    <p><strong>Supported Languages:<\/strong>Javascript, Swift, Python, Ruby, Objective-C, Node.js.<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> <strong>Price Setting Method<\/strong>: <\/strong><\/h4>\n\n\n\n<p>Starts from $400\/month<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Zulip_Highly_Flexible_Platform_For_Third-Party_Integrations\"><\/span><strong>7. Zulip: Highly Flexible Platform For Third-Party Integrations<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat-1024x535.webp\" alt=\"Zulip- instant messaging services\" class=\"wp-image-30107\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/10\/zulip-on-premise-chat.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Zulip company messaging software<\/figcaption><\/figure><\/div>\n\n\n<p>It is oIt is one of the free and open-source APIs and a <strong>great alternative to Slack<\/strong>. It combines the best of email and chat to make remote work productive. Zulip is best for internal teams and remote employees to work better with interactive features like instant chat, voice calls, and whiteboards to keep everyone on the same page.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Zulip features<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Chat API<br><strong>\u27a1\ufe0f<\/strong> Messaging<br><strong>\u27a1\ufe0f<\/strong> Video calls<br><strong>\u27a1\ufe0f<\/strong> Scheduled messaging<br><strong>\u27a1\ufe0f<\/strong> Muted streams<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics:<\/strong><\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong>Windows, macOS, Android, iOS, Terminal, Linux.<\/p>\n\n    <p><strong>Use Cases:<\/strong>Business, Education, Res.<\/p>\n\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><strong>Price Setting Method<\/strong>: <\/strong><\/h4>\n\n\n\n<p>Starters from $399\/month<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Mattermost_The_Highly_Trusted_OnPremise_Chat_Software_For_Enterprises\"><\/span><strong>8. Mattermost: The Highly Trusted OnPremise Chat Software For Enterprises<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution-1024x535.webp\" alt=\"Mattermost - integrated messaging platform\" class=\"wp-image-30108\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/mattermost-chat-solution.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Mattermost enterprise video collaboration tool<\/figcaption><\/figure><\/div>\n\n\n<p>Mattermost is an open-source platform that enables safe collaboration in self-hosted chat programs featuring file sharing, search, and integrations; groups and businesses can use it as an internal chat.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Group messaging<br><strong>\u27a1\ufe0f<\/strong> Unlimited chat history<br><strong>\u27a1\ufe0f<\/strong> Screen share<br><strong>\u27a1\ufe0f<\/strong> File sharing<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics:<\/strong><\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong>Android, iOS, Web, and Desktop<\/p>\n\n    <p><strong>Use Cases:<\/strong>Healthcare, Financial service, Gov<\/p>\n\n    <p><strong>Supported Languages:<\/strong>Javascript, Swift, Python, Ruby, Objective-C, Node.js.<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong><strong>Price Setting Method<\/strong>: <\/strong><\/h4>\n\n\n\n<p>Starts from $399\/month<\/p>\n\n\n\n<p>Packages begin at USD 10 per user\/month<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Wire_The_Most_Secure_Customizable_Instant_Messenger_Service\"><\/span><strong>9. Wire<\/strong>: <strong><strong>The Most Secure &amp; Customizable Instant Messenger<\/strong><\/strong> <strong>Service<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution-1024x535.webp\" alt=\"wire - cloud based messaging app\" class=\"wp-image-30109\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/wire-messaging-solution.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">wire internal office messaging platform<\/figcaption><\/figure><\/div>\n\n\n<p>Wire provides an <a href=\"https:\/\/www.contus.com\/blog\/build-encrypted-messaging-app\/\">end-to-end encrypted chat app<\/a> to communicate, share, and collaborate with customers and teams using a single app. It offers file-sharing, audio and video conferencing, guest rooms, and group calls.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Wire features:<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> End-to-end (E2E) encryption.<br><strong>\u27a1\ufe0f<\/strong> Encryption algorithms: Proteus protocol, WebRTC (DTLS, KASE, SRTP) with PFS.<br><strong>\u27a1\ufe0f<\/strong> Open source.<br><strong>\u27a1\ufe0f<\/strong> Self-destructing messages.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"> <strong>Essential Characteristics:<\/strong> <\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong>iOS | macOS | Android | Windows |<\/p>\n\n    <p><strong>Use Cases:<\/strong>Law, Science, Security, Culture, Economy<\/p>\n\n    <p><strong>Supported Languages:<\/strong>Java, JavaScript, React, PHP<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"> <strong><strong>Price Setting Method<\/strong>: <\/strong><\/h4>\n\n\n\n<p> Basic pack starts form $299\/month. <\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Nextcloud_The_Modern_Self-hosted_Collaboration_Tool\"><\/span><strong>10. Nextcloud<\/strong>: <strong><strong>The Modern Self-hosted Collaboration Tool<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"535\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution-1024x535.webp\" alt=\"Nextcloud - top business instant messaging software\" class=\"wp-image-30110\" srcset=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution-1024x535.webp 1024w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution-300x157.webp 300w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution-768x401.webp 768w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution-1536x803.webp 1536w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution-150x78.webp 150w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution-1000x523.webp 1000w, https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2023\/11\/nextcloud-chat-solution.webp 1600w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">Nextcloud <\/figcaption><\/figure><\/div>\n\n\n<p>Nextcloud Talk is one of the best self-hosted on-premises audio\/video and chat communication services. It provides a cutting-edge on-premises content collaboration platform with real-time voice, video chat, and groupware on mobile, desktop, and the web.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Features<\/strong><\/h4>\n\n\n\n<p><strong>\u27a1\ufe0f<\/strong> Sync and share files<br><strong>\u27a1\ufe0f<\/strong> Cloud storage, video conferencing<br><strong>\u27a1\ufe0f<\/strong> Voice chat<br><strong>\u27a1\ufe0f<\/strong> Encrypted connection.<br><strong>\u27a1\ufe0f<\/strong> Conversation manager<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Essential Characteristics:<\/strong> <\/h4>\n\n\n\n<div style=\"background:#edf5ff; padding: 20px; margin-bottom: 20px; \">\n\n    <p><strong>Supported Platforms:<\/strong> iOS | macOS | Android | Windows | Linux | Web<\/p>\n\n    <p><strong>Use Cases:<\/strong>Enterprise, Education<\/p>\n\n    <p><strong>Supported Languages:<\/strong>Java, JavaScript, React, PHP.<\/p>\n\n<\/div>\n\n\n\n<h4 class=\"wp-block-heading\"><strong> <strong>Price Setting Method<\/strong>: <\/strong><\/h4>\n\n\n\n<p>&nbsp;Starts from $499\/month<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Best_Instant_Messaging_Platforms_TLDR\"><\/span><strong>5 Best Instant Messaging Platforms: TL;DR<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Although there are several instant messaging software for businesses, all of them have been built based on their inspiration from the Business-to-Customer (B2C) IM apps that people commonly use.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><tbody><tr><td><strong>Platform<\/strong><\/td><td><strong>Best For<\/strong><\/td><td><strong>Device<\/strong><\/td><td><strong>Price<\/strong><\/td><td><strong>Features<\/strong><\/td><\/tr><tr><td><strong>1. WhatsApp<\/strong><\/td><td>Popular B2C and personal messaging<\/td><td>Mobile and Desktop<\/td><td>$0.01\u2013$0.02\/month<\/td><td>Business messaging for purchases, inquiries, and 2+ billion global users<\/td><\/tr><tr><td><strong>2. Facebook Messenger<\/strong><\/td><td>Social-based B2C interaction<\/td><td>Mobile and Web<\/td><td>$100\u2013$500\/month<\/td><td>24\/7 automated support, live chat plugins, and extensions<\/td><\/tr><tr><td><strong>3. WeChat<\/strong><\/td><td>Customer-facing QR code and ad platform<\/td><td>Mobile<\/td><td>$28\/month<\/td><td>QR codes, product catalogs, and mass customer reach<\/td><\/tr><tr><td><strong>4. Telegram<\/strong><\/td><td>Secure business groups and channels<\/td><td>Mobile and Desktop<\/td><td>$4.99\/month<\/td><td>High security encryption for data safety, large audience reach<br><\/td><\/tr><tr><td><strong>5. Slack<\/strong><\/td><td>Internal team collaboration<\/td><td>Web, Mobile, Desktop.<\/td><td>$7.25\/month<\/td><td>Topic-based channels, screen-sharing, and media sharing<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>On that front, here are some of the popular consumer-oriented apps that you may need to refer to before you choose your IM software.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_WhatsApp\"><\/span><strong>1. WhatsApp<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Most of us use WhatsApp as a primary messaging software for personal use. After WhatsApp introduced its business messaging, several companies have adopted this platform as a medium for their customers to connect to their business to make purchases, inquire services and get support instantly.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Facebook_Messenger\"><\/span><strong>2. Facebook Messenger<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Facebook Messenger is widely used for personal interactions and businesses make use of this platform to penetrate across a space where their customers hang out the most. They use messenger to automate interactions and offer support 24\/7 along with options to integrate live chat plugins and extensions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_WeChat\"><\/span><strong>3. WeChat<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>If businesses prefer to use a common instant messaging platform, WeChat is another good option where they can share QR codes, launch ads, create content and showcase their catalogues to their customers as a means to reach a mass customer base.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Telegram\"><\/span><strong>4. Telegram<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Telegram is another messaging platform that\u2019s quite popular for its business groups and channels to showcase and share their products and services to a large number of audiences. Most consumer-focused businesses use this platform for its security encryptions that keeps user data safe.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Slack\"><\/span><strong>5. Slack<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Slack is one excellent internal communication software that lets users create various channels for each topic, product or service. The platform is also well-known for team collaboration features like screen-sharing, video calling and media sharing capabilities.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_an_Enterprise_Instant_Messaging_Software\"><\/span><strong>What is an Enterprise Instant Messaging Software?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Enterprise Instant Messaging (IM) software is a real-time communication solution designed to build or integrate messaging features in business apps. These solutions enable employees, teams and stakeholders to exchange messages, share files and media instantly.<\/p>\n\n\n\n<p>They differ from consumer IM software in terms of security features, compliance with industrial regulations, and integration with third-party platforms.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_Does_an_Instant_Messaging_Software_Work\"><\/span><strong>How Does an Instant Messaging Software Work?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As the name suggests, instant messaging (IM) is a type of communication that connects two or more people in real time over the Internet.&nbsp;<\/p>\n\n\n\n<p>Apart from direct messaging, instant chat software is widely used in many places, such as food delivery apps, cab services, and more. This quick integration demonstrates successful integration in troubleshooting and customer enquiries.&nbsp;<\/p>\n\n\n\n<p><strong>Let\u2019s see how all these real-time scenarios happen in the backend.&nbsp;<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Client Software<\/strong>: The messaging app that helps to send text messages is called client software that is connected with servers.<\/li>\n\n\n\n<li><strong>Server<\/strong>: The client software relies on servers to facilitate communications between users. These servers consistently monitor the network for incoming and outgoing messages and chats.&nbsp;<\/li>\n\n\n\n<li><strong>Message Transmission<\/strong>: When a user types a message and sends it, the client software encrypts the message and then directs it to the server. Then, the server routes the message to the recipient\u2019s device. Later, the recipient\u2019s client software receives and decrypts the message.<\/li>\n<\/ol>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Surprising_Instant_Messaging_Statistics_Facts_%F0%9F%93%8A\"><\/span><strong>Surprising Instant Messaging Statistics + Facts<\/strong> \ud83d\udcca<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The global IM market size is projected to grow from <strong>USD 39.8 billion in 2023<\/strong> to <strong>USD 89.6 billion by 2032<\/strong>, at a <strong>CAGR of 9.4%<\/strong>. (Source: Instant Messaging Market Report)&nbsp;<\/li>\n\n\n\n<li><strong>AI-powered chatbots, personalization, and automation<\/strong> are becoming mainstream. (Source: Instant Messaging System Report)&nbsp;<\/li>\n\n\n\n<li>Leading IM platforms often have <strong>2+ billion users<\/strong> globally. (Source: IM Navigating Dynamics Report) <strong>Software dominates revenue<\/strong>, but the <strong>services segment is growing faster<\/strong>. (Source: Instant Messaging Software Market Report)&nbsp;<\/li>\n\n\n\n<li><strong>Cloud deployment is witnessing the highest growth<\/strong>, driven by scalability and cost benefits. (Source: Instant Messaging Software Market Report)&nbsp;<\/li>\n\n\n\n<li><strong>On-premises deployment remains popular<\/strong> for BFSI and healthcare sectors due to security needs. (Source: Instant Messaging Software Market Report)&nbsp;<\/li>\n\n\n\n<li><strong>Large enterprises dominate revenue<\/strong>, but <strong>SMEs are expected to grow faster<\/strong>. (Source: Instant Messaging Software Market Report)&nbsp;<\/li>\n\n\n\n<li><strong>Asia Pacific leads the global IM market<\/strong>, driven by digitalization and smartphone growth. (Source: IM Navigating Dynamics Report, Instant Messaging Market Report)<\/li>\n\n\n\n<li><strong>North America holds ~35% share<\/strong> of the Business IM market, with a <strong>CAGR of 7.5%<\/strong>. (Source: Business IM Software Market Report)<\/li>\n\n\n\n<li><strong>Asia Pacific holds ~28% share<\/strong>, growing at <strong>9% CAGR<\/strong>. (Source: Business IM Software Market Report)&nbsp;<\/li>\n\n\n\n<li><strong>Europe holds ~25% share<\/strong>, growing at <strong>6.8% CAGR<\/strong>. (Source: Business IM Software Market Report)&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Functionalities_of_Mobile_Messaging_Solution\"><\/span><strong>Functionalities of&nbsp;Mobile Messaging Solution<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>These functionalities are a must if you are going for an instant messaging solution.<\/strong><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>File transfers of unlimited size<\/li>\n\n\n\n<li>HD Voice and video calling<\/li>\n\n\n\n<li>Screen sharing<\/li>\n\n\n\n<li>Whiteboard capabilities<\/li>\n\n\n\n<li>Real-time Chat<\/li>\n\n\n\n<li>SIP\/VoIP calling<\/li>\n\n\n\n<li>Video conferencing<\/li>\n\n\n\n<li>Screen sharing<\/li>\n\n\n\n<li>Automated reminder&nbsp;<\/li>\n<\/ol>\n\n\n\n<p><strong>We have a list below if you are wondering which platform to use. Do check out them<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_To_Choose_The_Instant_Messaging_Software_For_Your_Organization\"><\/span><strong>How To Choose The Instant Messaging Software For Your Organization?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Now you have options. And it\u2019s natural to have a little panic on deciding that ONE right choice. We\u2019ve all been there.<\/p>\n\n\n\n<p>Well surprise!<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_10_Key_Factors_to_Consider_Before_Choosing_the_Right_IM_Software\"><\/span><strong>Top 10 Key Factors to Consider Before Choosing the Right IM Software<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>What factors must you check when choosing an IM Software for your team chat app?<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Customization\"><\/span><strong>1. Customization<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Generally, the higher the freedom to customize the software, the better.&nbsp;<\/p>\n\n\n\n<p>You cannot spend on a product and get convinced with what is offered. The provider must give full control to you, so you can build the features exactly the way you want it for your team.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_White-labeling\"><\/span><strong>2. White-labeling<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Some providers do not allow you to remove their brand names from the software<\/p>\n\n\n\n<p>It may appear anywhere on your app. That definitely is not good for your app. It will silently affect your branding. Make sure the provider you choose lets you add your logo, colors and UI elements that matches with your brand\u2019s tone and style.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Extensive_Features\"><\/span><strong>3. Extensive Features<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>People are accustomed to using modern chat features these days. Your team members will expect modern plus easy to use features that they use in their personal chat apps.<\/p>\n\n\n\n<p>If your app is just basic or has outdated navigational elements, believe me, you are risking productivity. People may not be happy exchanging messages that work as in the stone age.&nbsp;<\/p>\n\n\n\n<p>Choose the provider that offers as many features they can. Make sure the features are advanced.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_AI_Features\"><\/span><strong>4. AI Features<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>It\u2019s AI everywhere. Your team is going to want it too.<\/p>\n\n\n\n<p>AI chat features guide employees internally with recommendations and next best actions. Or handle the customer inquiries until there\u2019s a need for your customer support agent to step in.<\/p>\n\n\n\n<p>Either way, automating processes reduces the time to complete tasks. It helps your team feel relaxed and productive.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Data_Control\"><\/span><strong>5. Data Control<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>I\u2019ve been convinced all my life: when I purchase software, only I have access to the data I upload in it.<\/p>\n\n\n\n<p>Seems like not many platforms keep them safe.<\/p>\n\n\n\n<p>Yes, you can\u2019t risk your team\u2019s data with a third-party provider. So?<\/p>\n\n\n\n<p>Look for the one providing complete data protection and control. A provider that gives source code access would work great for this matter. You can customize any part of the code and make sure your company\u2019s data stays intact.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Unconstrained_Hosting\"><\/span><strong>6. Unconstrained Hosting<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Go for a chat software that lets you continue running your app on the server you prefer.<\/p>\n\n\n\n<p>Some of them restrict or do not support self-hosting.&nbsp;<\/p>\n\n\n\n<p>That\u2019s a serious concern.<\/p>\n\n\n\n<p>Make sure the EIM tool lets you host on-premise or on-cloud, so you can be the decision maker here.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Integration_capabilities\"><\/span><strong>7. Integration capabilities<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your company might already use tools like CRMs and ERPs. If you add this chat tool for your team, it\u2019s just going to increase the count of tools. Your team might have to juggle with all of them.<\/p>\n\n\n\n<p>Instead, check whether the software you choose integrates with your external tools. So you can access everything and keep everything in sync.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"8_Scalability\"><\/span><strong>8. Scalability<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Your team will expand, and your client base too. Can the EIM software handle a large scale of users?<\/p>\n\n\n\n<p>Or at least when there is a sudden spike of users during meetings or conferences?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"9_Custom_security\"><\/span><strong>9. Custom security<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>End-to-end encryption is common, in fact an essential security setup these days. See for options beyond that. Can you add your own list of security features?<\/p>\n\n\n\n<p>Your business might need extra layers of data protection. If your team suggests it, will the provider allow you to add the feature?<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"10_Data_Privacy\"><\/span><strong>10. Data Privacy&nbsp;<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Most instant messaging software are compatible with regular industrial standards like GDPR and HIPAA.<\/p>\n\n\n\n<p>But, if your business needs to operate in a country that needs a specific compliance certification, will the EIM software support it? Check that!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Instant_Messaging_Software_Vs_Instant_Messaging_Platforms\"><\/span><strong>Instant Messaging Software Vs Instant Messaging Platforms<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In this context,<strong> instant messaging software<\/strong> is a toolkit. It refers to a solution that developers use to build chat apps. This solution comprises a pre-built chat SDK, library files and a documentation that guides the SDK integration.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f0f9ff\"><strong>Example: <\/strong>MirrorFly, Mattermost &amp; Apphitect and more<\/p>\n\n\n\n<p>On the other hand, <strong>instant messaging platforms <\/strong>point to the apps or websites you build using the toolkit. This is a fully built product with messaging capabilities owned by a company or organization to perform business-specific chat-based tasks.<\/p>\n\n\n\n<p class=\"has-background\" style=\"background-color:#f0f9ff\"><strong>Example:<\/strong> Slack &amp; Google Meet<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_Is_Instant_Messaging_Software_So_Important_For_Businesses_In_2026\"><\/span><strong>Why Is Instant Messaging Software So Important For Businesses In 2026?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Chat has become a primary form of communication in most offices. Almost every department and every team communicates through messages<\/p>\n\n\n\n<p>In this section, I\u2019m bringing you the practical reasons why EIM is indispensable in 2026:<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>1. Working Remotely &amp; Hybrid Has Become Convenient<\/strong><\/h4>\n\n\n\n<p>Here\u2019s a realistic number: Almost 50% of the workforce operate remotely or in a hybrid setting. In fact, I fall under this category, working remotely for more than 2 years now.<\/p>\n\n\n\n<p>The first app I open when I start work is my chat app. I check upon messages from my team and align with them every day.<\/p>\n\n\n\n<p>I\u2019ve used emails for communication before, around 2015. The number of emails I did not open or missed in the clutter is big!<\/p>\n\n\n\n<p>Chat has solved this. Even in the middle of a task, I can quickly reply to a message or instantly connect over a meeting with just a click of a button within the app.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>2. Teams Are Becoming More Productive &amp; Automated<\/strong><\/h4>\n\n\n\n<p>We need not run across departments to convey a message or a file anymore.<\/p>\n\n\n\n<p>Chat apps have become more of a personal assistant to office workers these days. They deliver a message in just a blink of an eye.<\/p>\n\n\n\n<p>And they keep people connected, so your projects get done more quickly than they used to take 10 years ago!<\/p>\n\n\n\n<p>Plus, the rise of Agentic AI for business use cases is automating everything.<\/p>\n\n\n\n<p>You can employ 1 chatbot that can handle routine queries from billions of concurrent users at the same time. This may help you shift your human resources to more important tasks.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>3. Your data stays secure<\/strong><\/h4>\n\n\n\n<p>When you use an EIM software, you get to keep your data under your control.<\/p>\n\n\n\n<p>No one gets access to it.&nbsp;<\/p>\n\n\n\n<p>This reduces the risks like attacks, data theft, and hacking.<\/p>\n\n\n\n<p>Above this, some of the secure IM software offer MDM (Mobile Device Management) support to keep professional conversations separate from personal ones.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>4. Connecting your Deskless Workforce&nbsp;<\/strong><\/h4>\n\n\n\n<p>A massive portion of the global workforce especially across retail, logistics, or healthcare) do not sit at a computer. They work deskless or in the field.<\/p>\n\n\n\n<p>If your team is operating this way, you can send out updates like shift changes or safety alerts directly to a worker\u2019s phone.<\/p>\n\n\n\n<p>Overall in 2026, the discussion is not about whether or not we use instant messaging but on how to use it to automate our daily operations. This difference is what makes a company stay up to the speed of the growing market.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Top_10_Key_Features_of_Instant_Messaging_Software_for_2026\"><\/span><strong>Top 10 Key Features of Instant Messaging Software<\/strong> for 2026<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>There are hundreds of instant messaging software available for businesses these days. But not all of them may align with your needs. To ensure you\u2019re partnering with the right provider, you should verify if they offer the most important features for your app<\/p>\n\n\n\n<p>\u2728 <strong>Real-time messaging<\/strong>: When a business environment has options to communicate instantly, decisions can be made quickly and daily operations can be run smoothly.<\/p>\n\n\n\n<p>\u2728 <strong>Group messaging<\/strong>: Teams can connect for discussions and conversations on the same topic with dedicated groups for each topic, project, or department, based on their needs.<\/p>\n\n\n\n<p>\u2728 <strong>Voice calling<\/strong>: Instant messaging software just doesn&#8217;t limit themselves with chat features. They also include options to make calls over the internet without the need for complex phone line setups.<\/p>\n\n\n\n<p>\u2728 <strong>Video calling<\/strong>: If mobile phones or computers have cameras and mic, instant messaging platforms let users make and receive video calls for face-to-face interactions.<\/p>\n\n\n\n<p>\u2728 <strong>File sharing<\/strong>: With just a simple click on the share button, users can send out media files, documents, images and videos within a snap, provided the platform supports all the formats, which most of them do.<\/p>\n\n\n\n<p>\u2728 <strong>Online presence indicators<\/strong>: Unlike email conversations, users need not keep checking their inboxes to see if their message has been sent, delivered and read by the recipient. IM platforms have these online status indicators that show if the person on the other side is available for a conversation or not.<\/p>\n\n\n\n<p>\u2728 <strong>Push notifications<\/strong>: Instant messaging platforms keep users on the loop with real-time alerts on their devices and app notification pane. This way users will not miss an update, and stay consistent with brand experience and offerings.<\/p>\n\n\n\n<p>\u2728 <strong>Chatbots<\/strong>: In recent years, AI Chatbots have changed the way people get support with a business. Users can simply visit a business website or app, start inquiries via the bots, and get things done, without any hassle. If needed, they can also avail the options to get human agent help via the options offered by the bot.<\/p>\n\n\n\n<p>\u2728 <strong>AI Voice agents<\/strong>: This feature in an instant messaging app can help users avail support with the products or services through a voice-guided assistance from bots. These assistants help users in a human-like voice that can be personalized and customized by the users themselves.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Conclusion\"><\/span><strong>Conclusion: <\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>We hope the list provided will help you choose the right platform for your software; make sure you understand your business needs, check the feasibility of messaging SDKs with your app through a <a href=\"https:\/\/www.mirrorfly.com\/request-demo.php\" rel=\"nofollow noopener\" target=\"_blank\">quick free demo<\/a> and then go for choosing the chat API, SDK\u2019s. The most sought-after and top businesses go for the top 3 in the list above; for more information on the chat API, talk to an expert who can clarify your queries in minutes.<\/p>\n\n\n\n<div class=\"cta-wrapper-one\">\n  <h5 class=\"cta-heading\">\n    Looking To Build Your Own \n    <span class=\"highlight\">Instant Messaging App?<\/span>\n  <\/h5>\n\n  <p class=\"cta-content\">\n    Launch your own self-hosted instant messaging app in 24 hrs with MirrorFly AI CPaaS.\n  <\/p>\n\n  <a href=\"https:\/\/www.mirrorfly.com\/contact-sales.php?utm_campaign=MirrorFly%20-%20SQL%20Campaign&#038;utm_source=CONTUS&#038;utm_medium=Blog\" class=\"self-host-cta-btn\" rel=\"nofollow noopener\" target=\"_blank\">\n    Contact Sales\n  <\/a>\n\n  <ul class=\"cta-wrapper\">\n    <li>\n      <img decoding=\"async\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2025\/11\/tick-icon.png\" alt=\"tick icon\">\n      100% customizable\n    <\/li>\n    <li>\n      <img decoding=\"async\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2025\/11\/tick-icon.png\" alt=\"tick icon\">\n      White-label solution\n    <\/li>\n    <li>\n      <img decoding=\"async\" src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2025\/11\/tick-icon.png\" alt=\"tick icon\">\n      Full source code\n    <\/li>\n  <\/ul>\n\n  <img decoding=\"async\" \n    src=\"https:\/\/www.contus.com\/blog\/wp-content\/uploads\/2025\/11\/cta-wrapper-image.webp\" \n    class=\"cta-image-thumbnail\"\n    alt=\"Instant Messaging CTA Image\"\n  >\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Frequently_Asked_Questions\"><\/span>Frequently Asked Questions:<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n<div id=\"rank-math-faq\" class=\"rank-math-block\">\n<div class=\"rank-math-list \">\n<div id=\"faq-question-1698665453719\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Which_is_the_most_popular_instant_chat_solution\"><\/span>Which is the most popular instant chat solution?<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>WhatsApp and Messenger are the top most used instant chat solutions used by millions of users across the globe for both personal and professional communications. They also do offer voice, and video communications without the need for switching between apps.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1705483102265\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Why_is_instant_messaging_good_for_business\"><\/span><strong><strong>Why is instant messaging good for business?<\/strong><\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Instant messaging helps businesses make decisions and solve problems quickly through real-time communication, without the need for waiting for replies as in email communication. IM software also drives team collaboration, and streamlines workflows, allowing for more focused work without lengthy discussions.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1705483132844\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"What_are_some_of_the_instant_messaging_apps_used_in_businesses\"><\/span><strong>What are some of the instant messaging apps used in businesses?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Teams, Slack, Discord, Signal, and Zoho Cliq are some of the best instant messaging apps that can be used for internal communication.\u00a0<\/p>\n<p>However, if you want to build a Slack-like messaging platform and customize it to your needs, you may use MirrorFly&#8217;s in-app messaging SDKs for quicker development &amp; advanced features.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1705483167610\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"What_are_the_4_key_features_of_instant_chat\"><\/span><strong>What are the 4 key features of instant chat?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>The four key features of an instant messaging solution include:<br \/>1. Text messages (Single or group chats)<br \/>2. File sharing (audio, documents, video)<br \/>3. Audio calling\u00a0<br \/>4. Video calling and conferencing<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1705483282961\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_does_instant_messaging_work\"><\/span><strong>How does instant messaging work?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Instant messaging works by initiating a connection between two or more persons over the internet by using a chat server. Once a connection is established, users can send messages, share files, and make audio or video calls through an instant messaging platform.\u00a0<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1757929418172\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"What_are_instant_messaging_programs\"><\/span><strong>What are instant messaging programs?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Instant messaging (IM) platforms are apps that enable users to send and receive written messages, and other media in real-time just with an internet connection. They also include video and voice calls for face-to-face interactions without requiring any complex phone-line setup.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1757929440875\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"Instant_messaging_vs_live_chat_vs_chatbots_What_are_the_differences\"><\/span><strong>Instant messaging vs. live chat vs. chatbots. What are the differences?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>Instant messaging connects users for asynchronous communication, while live chat offers personalized support in real-time. On the other hand chatbots can handle repetitive high-volume questions 24\/7 without human intervention. Overall, all the 3 forms of messaging have become an essential part of modern messaging strategy to keep conversations going.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1757929454404\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_can_businesses_get_started_with_messaging_software\"><\/span><strong>How can businesses get started with messaging software?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>To start with a messaging software, identify your customer needs, and understand them clearly. Pick a messaging software, integrate it into your existing system. <\/p>\n<p>Customize the features, branding elements, and security features and launch it on the platforms that your users prefer to access your platform. Get feedback and improve your messaging app strategy periodically to stay up-to-date.<\/p>\n\n<\/div>\n<\/div>\n<div id=\"faq-question-1759817734605\" class=\"rank-math-list-item\">\n<h3 class=\"rank-math-question \"><span class=\"ez-toc-section\" id=\"How_to_choose_the_right_instant_messaging_platform\"><\/span><strong>How to choose the right instant messaging platform?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<div class=\"rank-math-answer \">\n\n<p>To choose the right instant messaging (IM) platform, you need to assess the specific communication needs of your platform, evaluate which features you need &#8211; real-time chat, video\/ voice calls, and file sharing. Next, you need to figure out if the platform offers you complete customization of features, branding and white labeling, evaluate the security and privacy offerings. Above this, check on the infrastructure and budget-flexibilities to find if the provider aligns with your requirements.<\/p>\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Enterprise Instant Messaging Software helps build messaging capabilities in corporate apps. In this review, I ranked the 10 best Enterprise IM software, so that you can pick the best one for your business. TL;DR: Best instant messaging solutions at a glance This article is written by Mohamedasar and includes a personal review of instant messaging [&hellip;]<\/p>\n","protected":false},"author":91,"featured_media":29912,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_stopmodifiedupdate":false,"_modified_date":"","_sitemap_exclude":false,"_sitemap_priority":"","_sitemap_frequency":"","footnotes":""},"categories":[1902],"tags":[2054,2052,2313],"class_list":["post-29817","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-communication","tag-instant-messaging-software","tag-instant-messaging-solutions","tag-top-instant-messaging-solution"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/posts\/29817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/users\/91"}],"replies":[{"embeddable":true,"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/comments?post=29817"}],"version-history":[{"count":161,"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/posts\/29817\/revisions"}],"predecessor-version":[{"id":50996,"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/posts\/29817\/revisions\/50996"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/media\/29912"}],"wp:attachment":[{"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/media?parent=29817"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/categories?post=29817"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.contus.com\/blog\/wp-json\/wp\/v2\/tags?post=29817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}