Contus Tech helps to Create an advanced Customer Service AI Agent that handles inquiries across email, chat, voice, and multiple support channels providing faster responses, higher accuracy, and improved service efficiency.
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24/7
Instant, Always-On Service0 sec
Instant Response Time84%
Lower Cost-to-Serve52%
Faster Ticket Resolution99%
Customer Query Success RateAutomate billing queries with AI customer service agents delivering instant responses and better customer experience.
Identify and fix system errors, login failures, and access issues for faster resolutions and seamless user experiences.
Enhance customer experience with smart product suggestions that turn every interaction into a revenue opportunity.
Simplify subscription management with live updates, transparent billing, accurate account status, & reliable support.
Enable 24/7 automated appointment booking, confirmation, and rescheduling with instant processing and zero wait times.
Resolve complaints faster with instant issue tracking and prompt fixes that elevate overall customer experience.
Deliver rapid responses to FAQs and common queries, reducing wait times and improving overall customer satisfaction.
Offer seamless onboarding assistance with guided steps, instant support, and smoother first-time user experiences.
Simplify refunds & returns with fast approvals, real-time updates, & hassle-free resolutions that keeps clients satisfied.
Secure faster resolutions and lower operational costs. We build custom AI Customer Support Agents designed to automate repetitive tasks and elevate customer satisfaction.
Healthcare & Wellness
Banking & Finance
Travel & Hospitality
Shipping & Logistics
SaaS & Technology
Insurance
Education & EdTech
Customer data is stored in-house, ensuring full ownership, robust security, and zero exposure to third parties.
Designed to comply with GDPR, the EU AI Act, and global data protection standards for secure customer data handling.
Backed by ISO-certified security controls, with SOC2 compliance in progress to strengthen data protection and governance.
AI outputs are governed by confidence scoring & controlled generation to maintain accuracy & prevent unreliable outputs.
Built to meet global security and privacy practices, supporting compliant operations in highly regulated industries.
Chats and communications are encrypted and stored internally, maintaining enterprise-level security and privacy.
Share your requirements and get a custom AI Support Agent built with enterprise-grade security, protected workflows, and compliance-ready architecture.
Pinpoint support challenges to solve - ticket deflection, rapid resolutions, or 24/7 availability for customers.
The AI agent gets designed & trained using existing knowledge bases to deliver accurate & contextual responses.
Integrate AI agents with your CRMs, ERPs, & help desks for a smoother data flow across support channels.
Deploy across support channels, track CSAT scores, & resolution times to improve the performance of your agent.
Start developing your real-time AI customer support system today. Reach out to our team to discuss custom enterprise pricing.
AI customer support agents are intelligent systems that autonomously respond to customer queries through various channels. They provide 24/7 assistance, tailored solutions, and operational efficiencies, allowing businesses to resolve issues more quickly while reducing manual effort.
The cost of customer support AI services depends on various factors like task complexity, number of support channels, and interaction volume. Other features like customization, system integrations, multilingual support, and ongoing maintenance also play a major role in cost.
Yes, the AI agent can be trained on your company’s support data to understand your processes, products, and customer interactions. This allows it to offer accurate, context-aware responses that align with your brand tone and handle customer queries more effectively.
Yes, our customer support AI agent can seamlessly integrate with your CRMs, helpdesks, and other systems. This ensures all customer data stays connected and up-to-date while enabling your team to manage support more efficiently.
Deployment timelines vary by complexity. The basic agents take 2-3 weeks, intermediate multi-channel agents take 4-6 weeks, advanced agents with integrations take 2-3 months, and enterprise-grade solutions with complex automation can take around 3-4 months.
If the AI agent is unable to answer a question, it smoothly escalates the request to a human agent. This makes sure that customers get complete support for every inquiry, while the AI agent learns from these interactions to improve future responses.
We use modern AI frameworks, NLP engines, and integration-ready platforms to build your AI support agents. They integrate effortlessly with your CRMs, helpdesks, and communication channels, resulting in a scalable, dependable, and fully customizable solution for your company.
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